Hi, I’m Bobby - and kindness is my business.
I’m so glad you’re here. Whether you want to inspire your team, handle tough situations with confidence, deliver unforgettable customer service, or bring more kindness into your life and work — you’re in the right place.
Take a look around, and let’s make something great happen together. I’d be honored to be your thought partner.
I help organizations and individuals create stronger connections, lead with confidence, and make kindness the heart of everything they do.
Here are some of the ways I bring kindness, clarity, and confidence to both individuals and teams:
Helping a team deliver unforgettable customer service that makes people feel valued, seen, and excited to come back.
Guiding groups through tricky conversations and difficult people with calm, clarity, and confidence even in high pressure moments.
Leading Branding with Purpose sessions that uncover your true story and create a brand people connect with and remember.
Providing Media Training so leaders and teams shine in interviews, on camera, and on stage every single time.
Coaching individuals to step into their personal power and navigate life’s challenges with courage, clarity, and resilience.
Inspiring audiences with keynotes on the power of kindness that spark action, strengthen culture, and create lasting change.
Below are a few ways I step in as a thought partner, whether you’re working on yourself or leading a team.
Here’s a closer look at the programs I offer.
Each one is designed with kindness, real stories, and practical strategies that people remember long after the session ends.
⭐ The Six Pillars of Exceptional Customer Service
This isn’t a lecture — it’s an experience. Together we’ll explore six practical, kindness-centered pillars that help every person on your team turn daily interactions into defining moments. Through stories, activities, and real-world strategies, we’ll discover how great service doesn’t just happen — it’s created, one choice at a time.
💬 Navigating Difficult People
We all run into tough personalities. This session gives you the tools to stay calm, set boundaries, and still show kindness when it matters most. It’s practical, real, and confidence-building — so you can walk away knowing you can handle those moments without losing your cool.
🖋 Branding with Purpose
Your brand is more than a logo. It’s your story, your values, your heart. In this workshop we’ll uncover what makes you unforgettable and help you express it in a way people feel connected to — long after their first impression.
🎤 Media Training
Whether it’s a stage, a camera, or a tough interview, showing up with confidence matters. I’ll walk you through how to stay clear, grounded, and authentic in any setting, drawing on nearly 40 years in media and PR. You’ll leave ready for the spotlight — without the stress.
🎯 The Power Within
This is about finding your own voice and using it well. We’ll focus on building confidence, recognizing strengths, and leading with purpose in both work and life. It’s about bringing out what’s already there — and learning how to stand in it with pride.
🤝 Personal Coaching
Sometimes you need someone in your corner. Coaching with me is about finding clarity, building confidence, and making a plan that actually works for your life. Whether it’s career, relationships, or just wanting “more,” I’ll walk alongside you as you move forward.
👥 Kindness and Confidence Cohorts
There’s power in growing together. These small, supportive groups meet regularly to share experiences, learn new tools, and lift each other higher. It’s real conversation, guided reflection, and a chance to grow in a safe space — all rooted in kindness.
💡 Keynotes for Teams & Organizations
Kindness changes everything. My keynotes are lively, heartfelt talks that show how simple acts of kindness can transform workplaces and lives. They’re about sparking something in people — a shift in perspective, a fresh sense of purpose, and a reminder of what really matters.
💡 Presentations & Workshops, Built for You
No two groups are the same. That’s why every program I create is shaped around your people, your challenges, and your goals. I bring stories, strategies, and heart into every session — so whether it’s a keynote or a hands-on workshop, the experience feels like it was made for you.
These are ways I work with people, but below is the story behind why I do it.
A Little About Me
With more than two decades in public relations and nearly 40 years in media, I have learned how to tell stories that connect, inspire, and move people to action.
For 24 years, I served as Manager of Public Relations for Michigan’s largest performing arts center, promoting the nation’s top Broadway tours and world-class performing arts shows. That experience taught me the art of creating excitement, building audiences, and keeping the spotlight where it belongs.
I host The Morning Blend, a daily talk show, and have anchored the news for many years. I also host Good Neighbors on FOX 47, a regular series celebrating people who make a difference.
Founder of ePIFanyNow™, a nonprofit whose mission is to create a revolution of positive, transformational experiences through acts of kindness, I believe kindness isn’t just a value — it’s a strategy.
For years, I’ve been a sought-after speaker on topics including kindness, leadership, personal empowerment, customer service, and media communication. Inspirational talks are what I’m best known for, and I work with individuals, companies, and nonprofits to lead with heart, communicate with impact, and build cultures where kindness thrives.